I am a normal guy as well. I talked to Mickey on the phone and he told me about the cam return time, and he made it very clear to me. I also got a note in my package on my invoice that told the policy again, I will try to find it and take a photo. I also had some technical questions during the install and Mickey called me back and helped pretty quickly after I left a message. This is 100% honestly my experience dealing with Mickey (FST).
I don't have a dog in this fight, but you asked for others experience with Mickey and his customer service. My experience with him was very good and all communication was friendly and very clear.
I am shocked to hear you did not understand or were not made aware of the return time frame as I was told multiple times and I got my cams back about 2 weeks before the time limit was over. I have seen you on the forums and you always seem like a straight shooter, so not sure how this issue happened, but the important thing is how it is handled from this point, I am sure something can be worked out, at least I hope it can.
2011 Teryx Sport
2011 50" STD RZR LE